11/25/2023 0 Comments Review of resort world casino catskillWe and five other parties waited over fifteen minutes for a table of three, while the restaurant had at least a dozen tables empty and four tables occupied. In the meanwhile, we went to the 24/7 Bistro located in the casino for a quick snack. The whole lobby was full of people screaming, carrying on for the same reason we were, as there rooms weren’t ready. Nobody can tell us when our room will be ready and provide an attitude if you ask too many questions. We ask to speak to a manager, front desk says “the manger is busy right now cleaning rooms, go play in the casino and wait for your phone call.” My blood was boiling at this point. Front desk instructed we would receive a phone call when our room was ready. Was instructed our room wasn’t ready yet, which is fine, since check-in is at 4:00 PM. My elderly mother and Aunt arrived at 3:30 PM at the casino.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |